Accounts Receivable Specialist
$45,760,000–$54,080,000 year
On-siteNashville, Tennessee, United States
Job Summary
Issue A/R invoices to customers daily via email, mail, phone, and billing portals. Facilitate payments by sending reminders, statements, and status inquiries, then process daily collections through checks, debit/credit, and ACH while recording transactions accurately. Follow the Collections SOP to consistently follow up on past-due accounts and document all daily activity and customer interactions. Resolve discrepancies in aging reports and billing disputes with the Controller, provide missing remittance details and authorization forms, and answer incoming office calls. Research accounts to reduce delinquencies and recommend cases for outside collections agencies.
Required Qualifications
- High school diploma or equivalent
- 3-5 years of prior AR experience preferred
- Comfortable with frequent outbound calling and proactive customer outreach, particularly regarding billing and outstanding balances
- Must be available to start early, adjust daily schedules, work occasional evenings or weekends, or assist with task coverage as assigned by AHFP
Desired Qualifications
- Bilingual (preferred): English/Spanish
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