Accounts Receivable Senior Collector
On-siteHouston, Texas, United States
Houston, Texas, United StatesOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Manage high-volume outstanding receivables by conducting outreach via phone, email, and written correspondence to resolve past-due balances and negotiate payment plans. Analyze customer account history to identify discrepancies, handle escalated collection issues, and prepare demand letters or third-party collection recommendations. Mentor junior collectors, assist with training, and contribute to process improvements while ensuring compliance with federal and state collection laws. Collaborate with Sales, Customer Service, and Billing teams to resolve invoicing issues and monitor aging reports for weekly leadership updates.
Required Qualifications
- Bachelor's degree
- 3–5+ years of collections or accounts receivable experience
- B2B experience
- Strong understanding of collection procedures and credit policies
- Excellent negotiation, communication, and conflict-resolution skills
- Proficiency in Microsoft Office Suite and AR/ERP systems (e.g., SAP, Oracle, NetSuite, or similar)
- Strong attention to detail and organizational skills
- Ability to handle sensitive situations with professionalism and tact
- Average vision
- Ability to speak and hear clearly
- Ability to sit and/or stand for 100% of an 8-hour day
- Dexterity in hands and fingers to operate computer and other equipment
- Ability to read reports and operate equipment
Desired Qualifications
- Experience in leading a team and implementing process improvements
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.