Accounts Receivable Manager - Insurance Collections
$110,000–$130,000 year
RemoteUnited States
Job Summary
Lead the operational leadership and strategic oversight of the Insurance Collections team, managing workload distribution, performance monitoring, and coaching to drive continuous improvement in AR workflows. Establish clear expectations, conduct regular evaluations, and serve as the escalation point for complex, high-dollar payer issues while optimizing denial management strategies and appeal processes. Monitor AR aging, payer response timelines, and reimbursement trends to maximize cash flow and reduce collection denials across commercial, government, and managed care payers. Partner with cross-functional teams to prevent recurring errors and implement scalable strategies that improve first-pass yield and revenue per claim within a fast-paced DME healthcare environment.
Required Qualifications
- Bachelor's degree in healthcare administration, business, finance, or related field
- 10+ years of healthcare revenue cycle experience, with a strong focus on third-party insurance AR and denial management
- 5+ years of leadership or supervisory experience managing AR, insurance collections, or revenue cycle teams
- Proven track record of Vendor Management including success in managing to growth targets through Offshore Vendor support
- In-depth knowledge of payer reimbursement methodologies, denial resolution, and appeals processes across Medicare, Medicaid, and Commercial lines of business
- Experience managing teams handling Medicare, Medicaid, and commercial insurance collections
- Strong understanding of revenue cycle compliance and regulatory requirements
- Proven ability to lead teams, manage performance, and drive measurable improvements in AR outcomes
- Strong analytical and organizational skills, with experience in AR reporting and performance dashboards
- Experience working with EHR and AR systems (e.g., Epic, Cerner, Meditech)
- Excellent communication, coaching, and problem-solving skills
- Proficiency in Microsoft Office Suite, especially Excel
- Must be eligible to work for any employer in the U.S.
- Testing is a condition of employment
- Occasional travel, domestic and international, may be required, less than 20%
- Extended hours when needed, to include nights and weekends
Desired Qualifications
- Advanced degree or certification (e.g., CRCR, CHFP)
- DME experience
- Experience working in Bonafide and Salesforce software
- Direct experience managing the oversight of a BPO arrangement
- Demonstrated ability to lead change, improve workflows, and scale operational processes
- Collaborative leadership style with a focus on accountability and continuous improvement
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