Accounts Receivable Manager (AR/Collections)
$80,000–$95,000 year
HybridLittle Rock, Arkansas, United States
Job Summary
Manage a team of 5–10 AR/collections professionals through goal-setting, performance reviews, and cross-training while overseeing the end-to-end accounts receivable lifecycle. Direct credit risk management by evaluating customer creditworthiness, adjusting limits, and handling holds, then lead collections strategies across the full aging spectrum including negotiations and legal escalations. Execute cash application across lockbox, ACH, wire, and check channels, ensuring accurate posting and resolving unapplied cash. Monitor key metrics like DSO and aging trends, drive month-end close processes, and collaborate with Sales, Operations, and Treasury to resolve billing disputes. Serve as a client and vendor representative, partner with the CFO on cash forecasting, and implement process improvements for automation and efficiency.
Required Qualifications
- 5+ years of management experience leading accounts receivable, collections, or credit teams in a mid-to-large organization
- Demonstrated experience managing a team of 5 or more direct reports
- Intermediate to advanced Microsoft Excel skills (pivot tables, VLOOKUP/XLOOKUP, SUMIFS, data validation, large dataset manipulation; macros/VBA a plus)
- Hands-on experience with cash application processes, including lockbox, ACH, wire, and check postings
- Strong understanding of credit risk assessment, credit policy development, and collections best practices
- Experience working across multiple internal lines of business in a complex, multi-entity corporate environment
- Client-facing and vendor-facing communication experience with the ability to represent the finance function professionally
- Working knowledge of GAAP and internal controls (SOX experience preferred)
- ERP system experience (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics, or comparable)
- Excellent analytical, organizational, and communication skills
- Proven ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy
- Currently serving in an Accounts Receivable Manager, Credit and Collections Manager, or similar AR leadership role
- Strong people leader who builds, develops, and retains high-performing teams and leads by example
- Comfortable engaging with executives, customers, and cross-functional partners with professionalism and executive presence
- Analytical thinker who can dig into large volumes of data, identify trends, and translate findings into actionable recommendations
- Solutions-oriented problem solver who resolves billing disputes, unapplied cash, and process gaps with a hands-on approach
- Exercises sound judgment on credit risk decisions, write-offs, and escalations
- Thrives in a dynamic, multi-business-unit environment with shifting priorities
- Interested in owning and improving processes and creating long-term AR stability and scalability
Desired Qualifications
- Bachelor's degree in Accounting, Finance, or related field preferred, but not required
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