Accounts Receivable & Collections Specialist
$31,200–$31,200 year
On-siteBear, Delaware, United States
Job Summary
Process customer payments accurately and timely while monitoring aging reports and outstanding account balances. Contact customers regarding past-due invoices via phone, email, and written correspondence to resolve discrepancies and establish payment arrangements. Maintain accurate customer account records within company software systems and prepare monthly Accounts Receivable reports. Communicate collection activity and account status to leadership, recommending accounts for outside collections or write-off consideration when appropriate. Assist with month-end closing procedures and cross-train with other office departments to provide support when needed. Protect confidential financial and customer information while contributing to an efficient office environment.
Required Qualifications
- Strong Microsoft Office skills, with emphasis on Excel
- Excellent written and verbal communication
- Professional customer service skills
- Strong organizational and time-management abilities
- High attention to detail
- The confidence to have professional conversations regarding outstanding balances
- The ability to work independently while contributing to a team environment
Desired Qualifications
- Two or more years of Accounts Receivable, collections, accounting, bookkeeping, or related experience preferred
- Experience in restoration, construction, insurance, or service industries is helpful but not required
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