Accounts Receivable Clerk
On-site · Kinston, North Carolina, United States
Job Summary
Accounts Receivable Clerk responsible to the Office Manager for collecting and maintaining all charge accounts per company policy, resolving A/R issues, and providing regular status updates. Duties include processing customer payments, monitoring accounts for non-payment and delinquent balances, organizing a recovery system, completing monthly and quarterly closing statements and generating reports, communicating with customers to arrange payments, performing reference checks on credit applications, investigating inquiries, submitting accounts for bad debt write-offs, and handling invoicing via fax or e-mail. Requires proficiency with MS Office (Excel for aging/past-due accounts), strong communication skills, teamwork, organization, data entry, and ability to drive collection efforts. Non-Exempt, Full-Time role with potential for additional office functions and adherence to company benefits and background/drug screening.
Required Qualifications
- Proficient with MS Office, with emphasis on Excel spreadsheets summarizing aging/past due accounts
- Excellent written and verbal communication skills in English
- Proven excellent interpersonal skills and ability to work successfully in a team environment
- Great organizational and multi-tasking skills; detail oriented
- Experience in collection efforts and ability to press into action
- Understanding of general business operating procedures and proficiency in data entry
- Ability to communicate with customers via phone, e-mail, mail, or in-person to arrange payments
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