Accounts Receivable & Billing Manager
$100,000–$130,000 year
RemoteUnited States
Job Summary
Oversee end-to-end customer billing, contract interpretation, and accounts receivable collections while optimizing cash flow and resolving complex billing discrepancies. Partner with Sales, Legal, and Customer Success to ensure contract intent aligns with billing systems and drive scalable process improvements across the order-to-cash lifecycle. Lead the billing and collections team, establish performance goals, and implement automation initiatives to enhance data integrity and operational efficiency within a SaaS environment. This role supports ImageTrend's mission to deliver integrated patient-centric healthcare solutions through operational excellence and continuous improvement.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business, or a related field, or the equivalent combination of education and relevant experience
- Progressive professional experience in Accounts Receivable, Billing, Order-to-Cash, Revenue Operations, or related financial operations functions, including experience leading and developing teams, establishing performance expectations, and driving operational results
- Strong knowledge of subscription billing, accounts receivable, collections, contract management, and revenue-related business processes, with experience reviewing, interpreting, and operationalizing customer contracts, amendments, renewals, and complex billing arrangements
- Demonstrated ability to navigate ambiguity, lead change initiatives, influence stakeholders, and identify operational inefficiencies while implementing scalable process improvements across cross-functional teams
- Demonstrated track record of building scalable processes, improving data quality, and supporting organizational growth
- Experience supporting a SaaS, subscription-based, recurring revenue, or similar business model
- Experience partnering cross-functionally and influencing stakeholders across Sales, Customer Success, Legal, Finance, Accounting, and Operations to resolve complex business challenges and drive accountability
- Advanced proficiency in Microsoft Excel and financial systems, with the ability to analyze data, identify trends, develop meaningful reporting and KPIs, and drive informed business decisions
- Ability to travel as required, up to 10%
- Ability to maintain discretion when handling proprietary and confidential information
- Strong work ethic, integrity, honesty, collaboration and team orientation
- Ability to travel as required, up to 10%
Desired Qualifications
- Experience with enterprise resource planning (ERP), customer relationship management (CRM), and subscription billing platforms such as NetSuite, Salesforce, Chargebee, Zuora, Stripe, or similar systems preferred
- Knowledge of ASC 606 revenue recognition principles preferred
- Experience leading projects, process improvement initiatives, system implementations, or operational transformation efforts preferred
- Enthusiasm for learning and expanding knowledge or skills
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