Accounts Management Representative
On-siteLebanon, Indiana, United States
EXPIREDLebanon, Indiana, United StatesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Create and maintain accurate customer account records by reviewing, analyzing, and validating large Excel data sets to ensure data integrity. Serve as the primary point of contact for customer inquiries, investigating and resolving account-related issues with strong problem-solving skills. Collaborate with Sales and cross-functional teams to improve account management processes and support business objectives while prioritizing multiple assignments in a fast-paced environment. Learn and adapt to new systems and technologies to support evolving departmental needs.
Required Qualifications
- Strong proficiency in Microsoft Office Suite, with a focus on Excel including the ability to organize, analyze, and manage large data sets
- Excellent communication skills, both verbal and written with the ability to build positive working relationships
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
- Ability to prioritize multiple assignments and meet deadlines in a fast-paced environment
- Self-motivated with the ability to work independently while contributing effectively as part of a team
- A proactive approach that demonstrates the ability to learn and adapt to software applications, new systems and business processes
- 1+ years of related work experience in customer service, account management, data management, or a related field
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