Account Team Manager
On-siteTokyo, Tokyo, Japan
Job Summary
Account Team Manager in Japan leading a team of account managers to drive strategic partnerships with hospitals and universities. Responsibilities include team leadership and development, coaching and KPI setting, customer relationship management with executive stakeholders across hospital leadership, clinicians, librarians, educators, and procurement, and driving revenue growth through new and renewal sales, renewals, upselling, and pipeline management. You’ll maintain market insight into Japan’s healthcare ecosystem, collaborate cross-functionally with Success, Product, Marketing, Sales Operations, and Support, and provide feedback to product and marketing teams while contributing to regional go-to-market initiatives and regional/global programs.
Required Qualifications
- Bachelor's degree or above
- Minimum 3 years of B2B sales team management or minimum 5 years of B2B sales or account management experience (preferably in healthcare, financial services, or other solution-based industries)
- Native-level Japanese
- Business-level English
- Ability to build and maintain executive-level relationships with senior stakeholders
- Commercial acumen — renewals, upselling, forecasting, pipeline management
- Strategic thinking — ability to develop and execute account plans
- Proven ability to coach, develop, and performance-manage a team
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