Account Support Coordinator ( Apparel )
$60,000–$70,000 year
On-siteEdison, New Jersey, United States
Job Summary
Collaborate with sales to maintain a clean and accurate open order file while communicating daily with order management and operations to process, allocate, and ship all customer orders based on specific retailer requirements. Resolve sales and operational inquiries professionally, maintaining consistent contact regarding discrepancies, missing information, shortages, and back-in-stock dates. Maintain working knowledge of account logistics and retailer requirements while performing any other duties as assigned to support company needs and operations. This role requires proficiency in wholesale operations, import processes, and distribution, along with advanced Excel skills for data management.
Required Qualifications
- High School diploma
- 2 years' experience in sales support, account management, or a related role within the apparel industry
- equivalent combination of education and experience
- Proficiency in wholesale operations
- Proficiency in import processes
- Proficiency in distribution
- Excellent skills in Microsoft Office
- intermediate to advanced Excel
- data management (sorting/V-look up and Pivot Tables)
- Self-motivated
- ability to prioritize
- ability to multi-task effectively
- analytical
- detailed
- organized
- excellent follow up skills
- Excellent verbal and written communication skills
- Ability to operate and succeed in a fast paced, rapidly changing environment
- poise
- positive attitude
- eligible to work in the United States
- not sponsored for visas
- participates in their E-Verify program
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