Account Supervisor
On-siteTaipei, Taiwan, Taiwan
Job Summary
Own the end-to-end management of assigned retail accounts, from annual business planning and commercial negotiations to execution and performance review. Achieve sales, market share, and profitability targets while managing trade spending and customer investment budgets for optimal ROI. Develop and execute account plans including assortment, pricing, and promotions, ensuring excellence in in-store execution and merchandising. Lead Joint Business Planning and regular reviews to identify growth opportunities, collaborating cross-functionally with Marketing, Supply Chain, and Finance to deliver business objectives. Monitor sales performance and key KPIs, preparing forecasts and data-driven recommendations to improve results. Manage customer portfolios including Uni-Prosperity, PX Mart, A.Mart, and other strategic channels, aligning internal resources to support customer and business objectives.
Required Qualifications
- Bachelor's degree
- Minimum 5 years of sales experience
- At least 3 years in Key Account Management or Modern Trade sales
- Proven track record of achieving sales targets and driving business growth
- Strong understanding of Modern Trade channel operations and retail dynamics
- Strong analytical skills with experience in sales planning, forecasting, and performance management
- Excellent communication, presentation, and negotiation skills
- Ability to build effective relationships with customers and internal stakeholders
- Proficiency in Microsoft Excel and PowerPoint
- Good command of written and spoken English
Desired Qualifications
- Experience in FMCG, Consumer Electronics, Home Appliances, or related industries
- Experience managing major retail accounts such as Uni-Prosperity, PX Mart, A.Mart, Costco, or similar channels
- Customer-centric with strong commercial acumen
- Ability to translate insights into business opportunities
- Strong stakeholder management and cross-functional collaboration skills
- Demonstrates ownership, accountability, and execution excellence
- Proactive, solution-oriented, and driven to achieve business objectives
- Thrives in a fast-paced, performance-driven environment
- Agile and flexible in managing evolving customer portfolios, channels, and business priorities
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