Account Supervisor
HybridMarkham, Ontario, Canada
Job Summary
Lead assigned client accounts as the strategic day-to-day contact, building trusted relationships and translating client objectives into actionable marketing strategies. Manage multiple integrated projects from initiation through completion, ensuring delivery on time, on budget, and aligned with client goals while monitoring profitability and resource allocation. Identify growth opportunities through strategic recommendations, RFP responses, and pitch development to expand existing partnerships. Mentor junior team members, develop best practices, and foster a collaborative culture across departments. Represent the agency professionally at industry events and client interactions.
Required Qualifications
- Bachelor's degree or diploma in Advertising, Marketing, Communications, Business, or a related field
- 5+ years of experience in account management within an advertising, marketing, communications, or creative agency
- Proven experience leading integrated marketing campaigns and managing multiple client accounts
- Strong strategic thinking, problem-solving, and organizational skills
- Excellent written, verbal, and presentation communication skills
- Demonstrated ability to build trusted client relationships and influence stakeholders
- Experience managing budgets, estimates, timelines, and project profitability
Desired Qualifications
- Experience contributing to new business development, RFPs, and agency pitches is considered a strong asset
- Experience mentoring or managing junior team members is preferred
- Bilingual (English/French) is considered an asset
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