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Zeno GroupPosted 1 month ago

Account Supervisor, Employee Engagement

$80,000–$100,000 year

RemoteUnited States

Full TimeMedium

Job Summary

Develop and execute employee engagement and internal communications programs that strengthen culture and support organizational change. Conduct communications research, analyze findings, and translate insights into strategic recommendations for leading organizations. Draft and manage diverse communications materials while partnering with senior leaders to inform, engage, and inspire employees. Serve as the trusted day-to-day client contact, managing project execution, timelines, and priorities across integrated workstreams. Mentor junior team members to ensure work is delivered thoughtfully, accurately, and on time.

Required Qualifications

  • 5+ years of experience in communications, employee engagement, internal communications, change management or related fields within an agency or other fast-paced environment
  • Experience developing communications programs that support employee engagement, organizational change and business objectives
  • Experience translating business objectives into effective communications solutions
  • Strong writing, editing and presentation skills, with the ability to create compelling content for a variety of employee and leadership audiences
  • Strong project management skills with experience managing multiple workstreams, timelines and priorities
  • Experience conducting communications research and applying insights to program development
  • Understanding of internal communications channels, engagement platforms and employee listening tools
  • Experience managing client relationships and contributing to communications planning and business objectives
  • Strong presentation and communication skills with experience presenting to clients and internal stakeholders
  • Experience mentoring junior team members and contributing to a collaborative team environment
  • Collaborative, adaptable mindset with a passion for solving problems and delivering meaningful work

Desired Qualifications

  • Experience supporting large-scale organizational change initiatives
  • Familiarity with employee engagement and listening platforms such as Qualtrics, SocialChorus, Firstup or similar tools
  • Experience supporting executive and leadership communications programs
  • Experience working on integrated communications programs that span internal and external audiences

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