Account Specialist -SLED Sales
$42,000–$68,600 year
On-siteDenver, Colorado, United States
Denver, Colorado, United StatesOn-siteFull Time$42,000–$68,600 yearEnterprise
Full TimeEnterprise
Job Summary
Prospect for new SLED customers and partner with sales teams to close opportunities while resolving technical problems and recommending solutions. Support account strategy, manage contract implementation and onboarding, and drive adoption of online self-service features. Submit credits, process feature transactions, and prioritize service requests based on customer impact. Prepare quarterly business reviews and identify upsell, cross-sell, and migration opportunities. Work from customer or field locations, utilizing the Velocity Selling methodology and AI-driven CRM tools to boost efficiency.
Required Qualifications
- Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
- A valid driver's license
- Eligibility to pass Motor Vehicle Record check
Desired Qualifications
- A degree
- Proven ability to identify customer opportunities, communicate well with customers, take care of our customers, and support our SLED sales representatives
- Have been a part of working with customers to solve their problems and create sales – you can easily help multiple customers at the same time
- Experience prospecting, selling, sales support, and problem resolution for business accounts
- Experience in hunting for new business and partnering with the sales team to close the sale
- Have experience finding ways to grow the business with existing customers
- Familiarity with crafting programs with products that will wow our customers
- Experience in supporting the resolution of customer problems and recommending solutions
- Managed sales tracking and managed making appointments for a sales team
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