Account Specialist
HybridManama, Manama, Bahrain
Job Summary
Support the Client Executive and Placement teams across the end-to-end renewal lifecycle by coordinating client servicing, gathering and formatting renewal documents, and managing communications in Marsh systems. Organize stakeholder communication, maintain accurate record-keeping, and track renewal stages through PRISM, RSM, JIRA, and Ezynsure. Generate draft coverage comparisons, prepare placing slips, follow up on signed documents, and manage NDA and KYC requirements. Coordinate with the placement team to submit quote slips, record insurer responses, and perform first-level checks on policy documents. Remain compliant with Marsh standards while ensuring timely delivery of high-quality outcomes across multiple business lines in the Middle East.
Required Qualifications
- Strong attention to detail to ensure accuracy and quality in client and renewal documentation
- Ability to multi-task and meet deadlines—especially during renewal cycles
- Working knowledge of Microsoft Word, PowerPoint, and Excel, and comfort switching across multiple systems
- Strong communication skills with the ability to collaborate with teams across different locations
- Excellent time management and the ability to work effectively in a self-directed way within a collaborative team
- Bachelor's degree
- Experience in the insurance sector and/or client service environment
- Strong relationship-building skills and a collaborative mindset
- Open-minded, adaptable, and able to learn quickly
- Current and compliant with all Marsh compliance, professional, and transparency standards
- Solid understanding of insurance procedures and related legislation
- Must be in their local office or working onsite with clients at least three days per week
Desired Qualifications
- Experience in the insurance sector and/or client service environment
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