Account Specialist, Anti Infectives - Charlotte, NC
$78,500–$192,500 year
RemoteUnited States
Job Summary
Drive sales goals by advancing hospital and specialty customers through on-label presentations, active listening, and strategic relationship building with physicians, IDNs, and academic institutions. Execute geography business plans that target key stakeholders to expand physician usage and drive formulary approvals across outpatient, long-term care, and government accounts. Coordinate cross-functional resources with Medical Science Liaisons and National Directors to solve complex patient flow issues and mobilize compliant programs. Cover the assigned territory using a personal or company vehicle, attending local boards and conventions to build market intelligence. Maintain HCIR credentialing and complete all required training while partnering with in-field teams to deliver innovative solutions for serious health issues.
Required Qualifications
- Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
- Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience
- Three (3) or more years of experience within the pharmaceutical/health/science industry preferred
- High school diploma/GED required
- Account based selling experience (Hospitals, Infusion Centers)
- Experience building advocacy in hospitals
- History of navigating the matrix environment within accounts and complex customers such as IDN's, Academic Institutions, Hospitals, Outpatient accounts etc
- Knowledge of formulary approval process and driving formulary approvals
- Experience with Buy and Bill and specialty pharmacy products
- Documented history of strong sales performance, consistent top performer, in a challenging market space or product portfolio
- Proven advanced sales skills
- Ability to communicate novel or complex products and process while keeping it simple and overcoming customer concerns
- Ability to effectively prioritize and manage multiple accounts
- Business savvy, analytical ability to analyze diverse sets of data using multiple tools
- Ability to understand, articulate, and routinely present complex scientific information to a variety of audiences
- Proven ability to learn procedural, technical, and clinical information quickly
- Valid driver's license
- Ability to pass a pre-employment drug screening test
- Meet safe driving requirements
- Ability to travel adequately to cover territory
- Ability to attend overnight training events and sales meetings
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment
- Satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in assigned territory
- Be in good standing and/or eligible to obtain HCIR credentials
- Background checks
- Drug screens
- Proof of immunization/vaccination for various diseases
- Fingerprinting
- Specific licenses required by individual state or cities
Desired Qualifications
- Bachelor's degree in health, sciences, pharmacy or business-related field preferred
- Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred
- Experience with Buy and Bill and specialty pharmacy products is preferred
- History of navigating the matrix environment within accounts and complex customers such as IDN's, Academic Institutions, Hospitals, Outpatient accounts etc
- Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels
- Ability to coordinate and mobilize key stakeholders across multiple departments with competing goals to align individuals on patient focused solutions
- Ability to achieve success in a complex, matrixed, account-based selling environment in which the need for collaboration and cross functional discipline is critical
- Consistently partners with AbbVie in-field (MSLs, National Director of Accounts and Key Account Directors) to and in-house teams to identify, design, and/or adapt appropriate approaches and tactics
- Creates, develops, executes, and monitors strategic geography business plans
- Determine appropriate department, channel, HCP focus and frequency by account to deliver on sales objectives
- Aligns appropriate resources to support tactic execution and adjusts as needed
- Sources, interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication
- Consistently targets key stakeholders and decision makers within each hospital/institution/outpatient setting to expand physician usage and customer base
- Attend and actively participate in local boards, societies, conventions, and other HCP meetings when appropriate
- Represent AbbVie and assigned products at such venues, build/improve new/existing relationships
- Channel key information, developments, or findings to internal partners/stakeholders
- Strong business acumen: individual accountability and ownership of sales geography with the ability to multitask in a productive manner, solving problems and influencing without authority
- Strong desire to explore the unknown and continuously enhance personal, professional, and account knowledge
- Ability to effectively prioritize and manage multiple accounts
- Business savvy, analytical ability to analyze diverse sets of data using multiple tools and define account/program strategies that drive
- Strong planning and organization skills
- Strong presentation and facilitation skills
- Proven ability to learn procedural, technical, and clinical information quickly
- Ability to understand, articulate, and routinely present complex scientific information to a variety of audiences
- Strong problem resolution skills
- Influences others and is viewed as a credible and respected role model and resource among peers
- Builds collaborative partnerships with colleagues and cross functional team
- Leads by example
- Consistently displays positive behaviors and peer coaching through changing and challenging environments
- Ability to fully cover the assigned geography
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