Account Services Representative - Middle Market, Consultant - High Tech
On-siteOakland, California, United States
Job Summary
Proactively anticipate client needs and resolve complex issues with speed while safeguarding the overall client experience for a portfolio of fast-growing high-visibility technology employer groups. Deliver crisp, executive-ready communications that build trust and drive alignment across cross-functional teams. Navigate healthcare needs for employers and their employees through strategic service partnerships and end-to-end ownership of account success. Collaborate with other team members to support innovative technology organizations at scale, fostering continuous learning and sustaining high-performing teams.
Required Qualifications
- end-to-end ownership
- strong cross functional coordination
- ability to deliver crisp, executive ready communications
- adaptability
- self-directedness
- ability to operate independently in a dynamic environment
- thriving in a fast-paced environment
- valuing autonomy
- enjoying operating independently while making a visible impact across teams and with clients
- being energized by complex problem solving
- relationship stewardship
- supporting innovative technology organizations at scale
- being energized by creative and critical thinking
- building and sustaining high-performing teams
- getting results the right way
- fostering continuous learning
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