Account Services Coordinator, Wholesale Apparel

Manage order management processes by ensuring timely 24-48 hour and accurate order entry, establishing checks and balances for all orders, and owning the order file throughout its lifecycle. Collaborate with cross-functional teams including sales, production, design, warehouse, and imports to review inbound product reports, drop picks to warehouse, manage shortages, and process EDI files and revisions. Serve as the primary point of contact for retail partners regarding shipping inquiries, order corrections, and extensions, while resolving issues that delay the order management process. Review daily reports for order file accuracy, update weekly open orders with sales, and escalate issues to the team leader promptly.