Account Retention Specialists - Collections & Customer Solutions

Own customer accounts and work proactively to keep them current by analyzing activity and determining appropriate solutions. Communicate with customers, references, and landlords to collect and process payments accurately in-store and in the field. Maintain accurate documentation and account records while managing field visits professionally and efficiently. Resolve customer concerns while protecting company standards and meet performance goals related to collections and retention. Requires a valid driver's license, willingness to travel locally, and ability to lift up to 25 lbs. Full-time role with weekly pay and monthly bonus potential for bilingual candidates.