Account Resolution Specialist
On-siteBirmingham, Alabama, United States
Birmingham, Alabama, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Review account balances and resolve disputed or denied claims by partnering with insurance companies and patients to reduce aged accounts. Collaborate with departments to gather necessary information for claims reprocessing and coordinate with intake and contracts teams to ensure accurate patient account data. Participate in end-of-month closing procedures while verifying payment accuracy against payer contracts. Work Monday through Friday from 8:00 AM to 5:00 PM in a calm, team-oriented environment. Uphold HIPAA confidentiality and support patient advocacy within Palmetto Infusion's mission to restore health and hope.
Required Qualifications
- High School Diploma or Equivalent
- Previous experience in healthcare and/or professional office setting
- Proficient at partner programs (i.e.: MS Outlook, Word, Excel)
- Ability to cope with ambiguous, changing environment while under pressure in a calm manner
- Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion
- Must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include reading, distance, computer, and color vision
- Talking and hearing are essential to communicate with patients, vendors, and staff
- All employees must uphold the confidentiality of protected health information and follow all HIPAA policies
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