Account Representative
On-site · Vaudreuil-Dorion, Quebec, Canada
Job Summary
Account Representative at Ryerson based in Vaudreuil-Dorion, QC. You will interact daily with a large customer base on contractual and transactional business, process customer orders, make sales calls/out calls, and build relationships with clients. The role requires handling full order cycles from creation to delivery, following up on orders and quotes to secure repeat business, and collaborating with internal and external partners to execute account development plans. Candidates should have a Bachelor’s degree or college diploma (preferred) and 5+ years of customer service or sales experience, with metal industry experience and proficiency in Microsoft Office. Bilingual English and French communication skills are required to interact with diverse internal and external customers, vendors, and suppliers. The position emphasizes in-person sales activity at the Vaudreuil branch, with opportunities to contribute to sales profitability and customer growth in the metals industry.
Required Qualifications
- Bachelor’s degree or college diploma preferred
- 5+ years of customer service or sales experience required
- Metal industry experience is required
- Proficiency in Microsoft applications (Outlook, Excel, Word) is required
- SAP and Salesforce experience is an asset
- Excellent professional written, verbal, and interpersonal communication skills in English and French required
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