Account Representative
On-siteAnn Arbor, Michigan, United States
Job Summary
Sustain and grow the business-to-business sales team by researching the market, defining customer needs, and establishing new accounts. Serve existing clients through phone and virtual meetings to obtain additional volume, maintain historical records in the CRM, and monitor implementation progress. Collaborate with internal teams and customer management to present services, recommend strategic changes, and attend monthly leadership meetings. Represent the company at events and conferences while adhering to strict HIPAA standards. This full-time, salaried role includes commission, 12 days of paid time-off, and a 9am to 5pm schedule Monday through Friday.
Required Qualifications
- At least 1 year of business-to-business sales experience
- Motivation for sales
- Prospecting skills
- Presentation skills
- Negotiation skills
- Closing skills
- Hyper-observant
- Analytical
- Problem solver
- Common sense
- Attention to detail
- Ability to multitask
- Ability to remain calm under pressure
- Knowledge of management principles
- Strong coaching and leadership skills
- Ability to motivate employees
- Exceptional interpersonal skills
- Customer service skills
- Verbal communication skills
- Written communication skills
- Conflict resolution skills
- Polite but confident, professional phone voice
- Familiarity with necessary technology
- Familiarity with computers
- Familiarity with software applications such as Google services
- Access to a well-performing, non-shared, and secure computer
- Reliable internet connection
- Quiet working environment
- Willingness to attend after-hours leadership meetings
- Willingness to attend meetings on Thursday evenings
- Ability to agree to and abide by HIPAA standards
Desired Qualifications
- Experience navigating around Facebook
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