Account Representative (Medical Billing Software)
RemoteUnited States or Indianapolis, Indiana, United States
Job Summary
Assist clients with setup, implementation, and daily operations of the Quadax Xpeditor electronic claims processing software. Train staff on product features and everyday use while reading reports to identify billing trends. Present clients with additional products and features, then contact insurance payers to research reasons why claims did not pay or pass edits. Help clients write custom data converts and test them upon implementation. Maintain professional relationships with hospitals and physician practices across Indiana, southern Illinois, and Missouri, requiring up to 30% travel. Bachelor's degree preferred with knowledge of medical billing practices or Electronic Data Interchange processes.
Required Qualifications
- Bachelor's degree preferred
- Detail oriented and good investigative and software troubleshooting skills
- Must be able to multitask
- Knowledge of medical billing practices or Electronic Data Interchange processes
- Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
- Must be 'jack of all trades' and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
- Sufficient public speaking skills
- Must be willing to travel approximately 25%-30% of the time
- Ability to maintain confidentiality
Desired Qualifications
- Candidates based in Indianapolis, IN, St. Louis, MO, or Cleveland, OH preferred
- Previous experience working remotely preferred
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