Account Representative - Large Business
HybridMilwaukee, Wisconsin, United States or Stevens Point, Wisconsin, United States
EXPIREDMilwaukee, Wisconsin, United States or Stevens Point, Wisconsin, United StatesHybridFull TimeAssociates DegreeMedium
Full TimeAssociates DegreeMedium
Job Summary
Facilitate new business implementation, maintain client relationships, and drive cross-sales of Delta Dental products to existing customers. Assist Account Managers in renewal delivery and negotiation while resolving contract changes, benefit inquiries, and agent issues. Generate and analyze customer reporting metrics to support department goals. Maintain accurate CRM data and demonstrate relationship management skills to cultivate long-term partnerships. Work in partnership with higher-level staff to handle moderately complex problems.
Required Qualifications
- Demonstrate relationship management skills and proven track record of building, maintaining, and cultivating client relationships", "Play a key role in cross-selling additional Delta Dental of Wisconsin products to existing customers", "Assist in renewal delivery and negotiation to retain clients by working with the Account Manager", "Develop and maintain a thorough working knowledge of Delta Dental's products and services", "Maintain accurate account information in CRM database", "Handle mod...
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