Account Representative
HybridAuckland, Auckland, New Zealand
Job Summary
Manage and grow a portfolio of reseller customer accounts by conducting proactive outbound sales calls and handling inbound enquiries. Achieve monthly revenue, gross margin, and sales activity targets while identifying cross-sell and upsell opportunities across the product portfolio. Build strong relationships with customers, vendors, and internal stakeholders to ensure timely resolution of requests and support vendor campaigns. Gather market intelligence and competitive insights to drive account growth and operational excellence. This fixed-term role covers an internal secondment ending August 31st within Ingram Micro's global IT sales channel.
Required Qualifications
- Strong communication, relationship-building, and telephone sales skills
- Previous experience in sales, telesales, account management, or customer service
- Proven ability to meet or exceed sales targets and KPIs
- Strong attention to detail and organisational skills
- Customer-focused mindset with a commitment to service excellence
- Ability to build credibility and influence stakeholders at all levels
- Results-oriented with a proactive and self-driven approach
- Strong collaboration and teamwork skills
Desired Qualifications
- Experience in the technology, IT, or distribution industry
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