Account Representative I
On-siteNeedville, Texas, United States
Job Summary
Answer and route all incoming calls, manage new and existing accounts, and act as the single point of contact for general inquiries. Build relationships with key decision makers, close sales by overcoming objections, and prepare contracts. Call prospective customers to establish buying cycles, schedule appointments, and identify leads while driving sales and retention goals. Grasp customer needs, process requests through distribution channels, and open or follow up on service tickets. Secure orders considering delivery dates and inventory levels, and negotiate contracts to develop marketing plans. Maintain full compliance with federal, state, and local laws while ensuring a safe workplace.
Required Qualifications
- Bachelor's Degree in Business Administration or Marketing
- Experience can be substituted for degree on a 1:1 basis
- Two years in customer service and/or public speaking role
- Proficient in Microsoft Office including Outlook, Microsoft Word, PowerPoint, and Excel
- Valid Texas Driver's License
Desired Qualifications
- Certified Sale Professional certification
- PEC SAFELand Certification
- At least two years of field sales experience in inbound sales industry related
- Strong knowledge of principles and processes for marketing, sales and business development
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