Account Relationship Manager
On-siteCrawfordsville, Indiana, United States
Job Summary
Gain in-depth knowledge of assigned customers' initiatives and strategies through regular interaction with all levels within the customer's operation. Utilize AGx, Connect, and other tools to assist customers in interpreting information and make sound recommendations. Ask questions to understand customer strategy and adapt offerings to best fit goals, then develop a Customer Account Plan to ensure objectives and targets are met. Detail, position, and sell Keystone products and services during on-farm calls, telephone calls, text messaging, and other formats to achieve communication style desired by the customer. Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets while communicating with Location Manager and Operations daily on account progress. Set and achieve sales volumes, profit margins, and other goals for each assigned account.
Required Qualifications
- 1-3 years of relevant ag sales experience
- Basic understanding of crop production, including basic agronomics
- Strong written, verbal and interpersonal communication skills including the ability to build and maintain successful business relationships
- Excellent organizational skills and ability to work well within strict time frames, despite numerous interruptions
- Capable of learning diverse product portfolios, margin expectations and deliver profitability to company and farmer-owners
- Strong analytical skills and ability to accurately calculate information
- Ability to work independently and make appropriate decisions
- Must be willing to work hours necessary to be successful and travel as needed
- Proficient with MS Office suite and company specific software
- Ability to understand and utilize additional technological tools and resources
- Bachelor's degree in an agricultural-related field is preferred; or a combination of education and/or experience
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