Account Relationship Manager - Eagan, MN
$74,800–$88,000 year
On-siteEagan, Minnesota, United States
Job Summary
Manage multiple customer accounts within an assigned territory while maintaining high retention and satisfaction through regular communication and on-site visits. Establish and execute sales growth plans by identifying opportunities to expand product offerings and developing a pipeline of prospective customers via networking, referrals, research, and cold calling. Partner with Specialists, supplier representatives, and Operations teams to deliver customized solutions that reduce customer costs and improve operational efficiencies. Document customer cost savings and maintain accurate records within ProtonAI while staying current on product knowledge and industry trends. This entry-level role requires frequent travel throughout the territory, including occasional overnight trips, and is open to candidates with at least one year of outside sales experience.
Required Qualifications
- High school diploma or equivalent
- At least 1 year of outside sales, account management, business development, or customer relationship experience
- Must be at least 18 years of age
- Must possess a valid driver's license and maintain an acceptable driving record
- Must be able to pass a background check and drug screening
- Must be legally authorized to work in the United States
- Must maintain regular and reliable attendance
- Willingness and flexibility to travel throughout the assigned territory, including occasional overnight travel
- Ability to stand, walk, and move throughout customer facilities for extended periods
- Occasionally lift or move product samples, sales materials, or equipment weighing up to 25 pounds
Desired Qualifications
- Bachelor's degree in Business, Sales, Marketing, or a related field
- 1-3 years of outside sales, account management, business development, or customer relationship experience
- Industrial distribution, manufacturing, MRO, or technical sales experience
- Mechanical or technical aptitude
- Passion for helping customers solve operational challenges
- Strong relationship-building, interpersonal, and customer service skills
- Excellent verbal and written communication skills
- Strong organizational, planning, and time-management skills
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Strong analytical and problem-solving abilities
- Ability to interpret customer needs and recommend value-added solutions
- Self-motivated with the ability to work independently
- Proficiency with Microsoft Office applications, particularly Excel and PowerPoint
- Ability to learn CRM platforms, business systems, and Stellar's product offerings
- Commitment to professionalism, accountability, and Stellar's core values
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