Account & Relationship Management Executive

Account & Relationship Management Executive responsible for managing a portfolio of accounts, developing in-depth relationships with key decision-makers, conducting needs analyses to align products/services, negotiating terms, developing targeted sales strategies, tracking performance metrics, conducting regular client status meetings, providing sales forecasts, supporting implementation, resolving complex issues, and identifying upsell/cross-sell opportunities. Requires strong communication, negotiation, product knowledge, CRM proficiency, problem-solving, analytical abilities, and relationship-building skills. The role emphasizes driving revenue, ensuring customer satisfaction, and leveraging account insights to tailor strategies; interviews will be conducted in-person with an emphasis on authenticity and avoidance of AI-assisted responses.