Account Receivables Agent
Remote · Jamaica
JamaicaRemoteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Accounts Receivable Agent in a fully remote role supporting a legal campaign. responsibilities include proactive outreach to collect on outstanding balances, researching past-due invoices, guiding clients through payment arrangements, and maintaining precise CRM records while ensuring compliance and data security. Must communicate professionally in English and have 1–2 years of collections and customer service experience; familiarity with CRM and digital payment platforms; strong negotiation and attention to detail.
Required Qualifications
- Education: High School Diploma or equivalent; or Certification is Accounts or Business is a plus.
- Language: Full proficiency in English (written and verbal) is mandatory for professional client communication.
- Experience: 1–2 years of experience in both Collections and Customer Service.
- Technical Skills: Familiarity with CRM systems, digital payment platforms, and productivity tools like Google Workspace, Microsoft Tools, Teams or Slack.
- Soft Skills: Strong negotiation skills, high attention to detail, and the ability to handle difficult conversations with empathy and professionalism.
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