ACCOUNT RECEIVABLE ANALYST
HybridCuritiba, Paraná, Brazil
Job Summary
Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable, investigating root causes of claims, deductions, and short payments. Communicate with customers and internal teams to resolve account issues, coordinate refund requests, and ensure proper documentation within ERP systems like SAP. Maintain accurate records of account activities and analyze recurring issues to contribute to continuous improvement initiatives. Ensure compliance with internal policies while interacting with middle and senior management during complex discussions. This role supports daily accounts receivable activities for a Shared Services Center serving a multinational technology distributor, requiring a Bachelor's degree in Accounting or Finance and proficiency in English.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
- Fluent English, with the ability to participate in daily meetings and prepare reports for the U.S. headquarters.
- Previous experience in accounts receivable, credit, collections, or financial operations.
- Strong knowledge of account reconciliation, dispute resolution, and financial analysis.
- Experience working with ERP systems such as SAP and electronic customer documentation tools.
- Proficiency in Microsoft Excel and other Office applications.
- Strong analytical, problem-solving, and decision-making skills, with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
- Excellent communication skills with the ability to interact effectively with customers and cross-functional teams.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Commitment to collaboration, continuous improvement, and best practices within a shared services environment.
- Employment under CLT regime (Brazil).
- Must reside in Curitiba, PR, or the surrounding metropolitan area.
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