Account Protection Fraud Investigator
Hybrid · Phoenix, Arizona, United States
Job Summary
Investigates fraud-related financial crimes by researching and analyzing financial information; monitors BSA/AML/OFAC compliance; identifies items or transactions presenting risk or losses; verifies new accounts for services to members; manages negative account balances; provides loss-prevention education and alerts; supports risk-management processes; assists with Relay calls and SAT/CTR research; maintains confidentiality of member information; travels to departments/branches as needed; adapts to a fast-paced environment and varied schedules including Saturdays; utilizes multiple vendor applications and coordinates with Compliance and AP teams.
Required Qualifications
- High School diploma or GED
- Knowledge of computers and software applications in Windows, Excel, and Word
- Ability to type 25 words per minute
- Ability to read, write, speak, and use proper grammar in English
- Ability to read, analyze and interpret technical procedures, financial reports, legal documents, and government regulations
- Ability to write business correspondence and reports
- Ability to communicate verbally with members regarding sensitive inquiries or complaints
- Ability to identify problems, collect data, establish facts, and draw valid conclusions
- Ability to apply mathematical concepts to determine and test reliability and validity
- Hybrid work environment and ability to travel as required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.