Account & Partnerships Manager - Shyfter
HybridBrussels, Brussels Capital, Belgium
Job Summary
Drive upsell by identifying clients ready for additional modules and features, while ensuring retention through regular check-ins, NPS tracking, and rapid issue resolution. Manage and grow the partner ecosystem by handling relationships with current vendors, scoping integrations, and prospecting new strategic partners to strengthen the Shyfter network. This role balances client success with business development to support Shyfter's rapid 60% annual growth and European expansion. You will work remotely two days a week in Brussels, requiring bilingual French/Dutch skills and English proficiency.
Required Qualifications
- strong people-first mindset
- at least one of these three worlds: HR experience, Sales experience, or Support experience
- Ideally 2 years of experience in one of these worlds
- SaaS is a plus
- Excellent communication skills
- talent for building lasting, trust-based relationships
- analytical mind to track the right metrics
- Autonomy
- team spirit
- healthy dose of adaptability
- bilingual French/Dutch
- English is mandatory
Desired Qualifications
- Master's degree
- English major
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