Account Manager
On-siteJohannesburg, Gauteng, South Africa
Job Summary
Drive revenue through proactive outreach to existing accounts, overachieve upsell targets, and build relationships to retain and close business. Analyze customer business needs and technical requirements to position relevant Zoho product capabilities, demonstrating deep product knowledge via demos. Manage the entire sales cycle from qualifying to scoping, ensuring customer satisfaction while arresting churn. Prior experience selling enterprise applications like CRM, ERP, and HRMS to mid-to-large companies is required, along with a proven track record of exceeding revenue targets. Strong communication and consultative skills are essential for this role, which involves working independently in a distributed, remote environment using CRM tools for process management.
Required Qualifications
- 2-4 years of business development experience from a software/SaaS background targeting mid to large sized companies
- Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets
- Ability to deliver effective presentations and product demos highlighting the key value proposition
- Strong communication, interpersonal and consultative skills
- Comfortable working independently in a distributed and remote environment
- Comfortable using tools such as CRM for process management and reporting
Desired Qualifications
- Prior experience in selling enterprise applications such as CRM, ERP, Accounting and HRMS is preferred
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