Account Manager
On-site · Bangkok, Bangkok, Thailand
Job Summary
Account Manager to own and grow a portfolio of SME accounts in Thailand, with revenue ownership through upselling and cross-selling (Pay-in, FX, payouts), and development of 12-18 month account plans. Build and nurture executive-level relationships (CEO, CFO, Head of Product, CTO), lead Quarterly Business Reviews, and collaborate with Product, Engineering, Compliance, Legal, Business Development, and Solutions teams to align roadmap and drive net-new opportunities. Maintain a data-driven approach to ROI, stay informed on Thailand and SEA regulatory shifts and payment trends, and act as the subject matter expert on cross-border flows between Thailand, SEA, and CN/HK.
Required Qualifications
- 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments
- Proven track record of consistently growing revenue within pool accounts; experience managing global accounts is a strong plus
- Familiarity with the Thailand market is essential
- Core Competencies: Builder & Founder-Like Mentality, Exceptional Communicator (Thai and English), Data-Led & Analytical
- Attributes: Hustle with Integrity, Curiosity, Resilience
- Responsibilities: Strategic Portfolio Growth & Revenue Ownership; Executive & Multi-Stakeholder Relationship Building; Cross-Functional Influence; Market Intelligence & Local Expertise
- Stay ahead of regulatory shifts and payment trends in Thailand and SEA; act as subject matter expert on cross-border flows between Thailand, SEA and CN/HK
- Identify synergies between Xendit’s 7-market licensed infrastructure and needs of Thailand expanding into the region
- Do whatever it takes to make Xendit succeed!
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