Account Manager

Provide quick and friendly customer service in person or over the phone to assist with questions and process loan payments. Prepare loan documents, manage the application process, and maintain positive customer relationships by keeping clients informed on their loan status. Contact customers to help resolve overdue payments and partner with management to maintain branch operating standards while growing the business. This role involves occasional travel. Wallace Management Company manages small loan companies with over 125 branches across seven states and has been in the small consumer loan business since 1980.