Account Manager - Visitor Management - Baylor University Medical Center

Account Manager at Towne Park overseeing one Tier 1 or 2 Towne Park account at Baylor University Medical Center, responsible for account performance across financial metrics, guest/patient satisfaction, and client satisfaction. Responsibilities include understanding and driving business metrics, scheduling and overtime management, payroll and accounting liaison, recruitment and onboarding, performance coaching, service delivery alignment with client standards, client relationship management, and safeguarding safety and compliance. The role requires effective planning and communication, with proficiency in MS Office and a track record of managing complex projects under deadline pressure. On-site in Dallas, TX, with travel up to 10% may be required. Compensation details, benefits, and PTO are outlined by the employer.