ACCOUNT MANAGER TRAINEE
HybridMexico City, Mexico City, Mexico
Job Summary
Support account managers by handling customer inquiries, managing account and service setups, and tracking payments and invoices. Define and confirm quotations, coordinate with protocol teams, and perform random audits on team reports. Address customer claims across quality assurance, compliance, and customs clearance areas to ensure service delivery. Assist in international trade operations and attend business progress meetings. Requires a bachelor's degree in International Business/Trade/Relations, English and Spanish language proficiency, and one year of operations or customer service experience.
Required Qualifications
- bachelor's degree on International Business/Trade/Relations or related field
- Ability to communicate in writing and spoken in English and Spanish
- Ability to multitask and juggle several responsibilities simultaneously
- Good at using computer application software such as Excel, Word, Power Point, etc.
- Organizational skills and good attention to detail
Desired Qualifications
- At least one year of working experience in operations/ customer service
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