Account Manager
On-site · Singapore, Singapore
Job Summary
As an Account Manager, you will manage a portfolio of key client accounts across APAC and oversee the end-to-end delivery of digital marketing and rewards campaigns. You’ll be responsible for ensuring client satisfaction, campaign success, and commercial growth by combining strategic relationship management with hands-on project execution. This role requires strong stakeholder management, technical aptitude (CMS/platforms), analytical thinking, and the ability to collaborate across creative, partnerships, tech, and customer service teams. If you're excited by everything we've told you, then it's time to apply!
Required Qualifications
- 5+ years of experience in account management, campaign management, or customer success within a MarTech, digital marketing, or agency environment
- Hands-on experience with CMS platforms (WordPress, Sitecore, HubSpot, or proprietary equivalents)
- Understanding of digital marketing campaign mechanics and consumer engagement journeys
- Strong analytical skills — able to interpret dashboards and campaign data to drive optimisation
- Proven ability to manage multiple projects simultaneously across stakeholders and markets
- Excellent communication and presentation skills, with comfort speaking to senior client stakeholders
- Organised, detail-oriented, proactive, and adaptable in a fast-paced regional environment
- Proficient in Microsoft Office Suite (PowerPoint, Excel, Word)
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