Account Manager
Hybrid · Buckingham, England, United Kingdom
Buckingham, England, United KingdomHybridFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Account Manager responsible for delivering exceptional service to a portfolio of clients across print and marketing projects. You’ll act as the primary day-to-day contact for assigned accounts, coordinate with estimating, production, logistics and customer service teams, manage projects from brief through to delivery, identify opportunities to grow accounts and cross-sell Pollards’ services, and maintain proactive communication to ensure high standards and a great customer experience.
Required Qualifications
- Minimum 5 years’ experience within the print industry is essential
- Previous experience in account management, client services or customer service roles
- Strong understanding of print production processes and workflows
- Excellent communication and relationship-building skills
- Commercial awareness with strong attention to detail
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Organised, proactive and solutions-focused approach
- Strong IT skills and experience using CRM or MIS systems would be advantageous
- A positive, team-focused attitude with a willingness to learn and grow
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