Account Manager
RemoteUnited Kingdom or Capetown, California, United States
United Kingdom or Capetown, California, United StatesRemoteFull TimeMedium
Full TimeMedium
Job Summary
Manage and develop relationships with existing club, retail, and commercial accounts while acting as the primary point of contact for customer enquiries. Conduct regular account reviews, identify revenue growth opportunities, and prospect new strategic partners to expand the customer base. Achieve monthly and quarterly sales targets by maintaining accurate CRM records, producing weekly pipeline reports, and delivering product training and demonstrations. Coordinate closely with internal operations teams and gather market intelligence to support business expansion.
Required Qualifications
- Minimum 2+ years of experience managing customer accounts, driving sales growth, or developing new business opportunities
- Minimum 2+ years of experience in Account Management, Sales, or Business Development
- Proven track record of achieving revenue targets and growing customer accounts
- Strong relationship-building and stakeholder management skills
- Excellent communication and presentation abilities
- Commercially driven with strong negotiation skills
- Highly organised with excellent time management capabilities
- Experience using CRM systems and Microsoft Office
- Self-motivated and comfortable working independently in a remote environment
- Proactive problem-solver with strong commercial awareness
- Clear and professional communication style suited to customer-facing commercial relationships
Desired Qualifications
- Passion for sport and community building
- Active involvement in padel or racquet sports
- Experience within sport, sporting goods, retail, wholesale distribution, or related industries
- Experience working with clubs, retailers, or sporting organisations
- Understanding of e-commerce and B2B sales environments
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