Account Manager
$85,000–$95,000 year
On-siteBrooklyn, New York, United States
Job Summary
Define project scope with clients and collect budget information to ensure all inputs are complete, accurate, and aligned with internal capabilities before submission to Estimating. Coordinate proposal development with Estimating and Strategic Accounts, communicating construction methods and cost-impact options while validating timelines and feasibility assumptions. Serve as the primary client contact for expectations and change orders, managing outreach post-project to gather feedback and identify growth opportunities. Ensure all opportunities meet Pre-Production Approval Gate requirements and support internal process improvements through regular reporting on quote statuses and client satisfaction.
Required Qualifications
- Proven experience in account management, project coordination, or client services within a fabrication, manufacturing, or related environment
- The ability to understand and communicate solutions, products, and services related to fabrication across various markets
- Exceptional time management skills and the ability to multitask
- Excellent customer service skills
- Possess the technical understanding required to translate client requirements into clear, actionable project scope definitions
- Ability to communicate effectively to multiple levels of the organization while maintaining a culture of positivity and continuous improvement
- Strong understanding of all methods of fabrication and the timing it takes to execute
- The ability to motivate themselves and their team
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