Account Manager - State Farm Agent Team Member
$45,000–$65,000 year
On-siteConshohocken, Pennsylvania, United States
Job Summary
Communicate with existing customers regarding renewals, coverage questions, and policy updates while providing calm service during billing, policy, and claims-related conversations. Conduct proactive account reviews to assist with endorsements, changes, and updates, then identify coverage gaps to pivot into in-book sales opportunities. Recommend additional products using a needs-based, customer-first approach to meet monthly sales goals while maintaining service quality. Maintain accurate documentation of interactions and collaborate with the team to support retention standards. Full Property & Casualty and Life & Health licensing required, with guidance provided to obtain the Property & Casualty license prior to Day 1.
Required Qualifications
- Full licensing: Property & Casualty and Life & Health
- Property & Casualty license must be obtained prior to Day 1 start
Desired Qualifications
- Prior customer service, account management, or insurance experience
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