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State FarmPosted 1 month ago

Account Manager - State Farm Agent Team Member

$40,000–$70,000 year

On-siteBay City, Michigan, United States

Full TimeEnterprise

Job Summary

Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations through proactive marketing of relevant products and services based on customer needs. This role supports Lori Harrison - State Farm Agent, offering growth potential and advancement opportunities within the agency.

Required Qualifications

  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Desired Qualifications

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs

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