Account Manager (South Central)
On-siteFort Worth, Texas, United States
Job Summary
Execute daily selling and account activities focused on highest-value growth opportunities, driving LAL adoption and same-store sales growth within the South Central territory. Conduct ongoing business planning reviews to identify LAL velocity, cycles, and at-risk trends, then develop and manage site-level account plans aligned with strategic priorities. Lead regional OD referral engagement strategies and co-own net new customer onboarding processes with the CS team to accelerate time to first implant. Perform formal business reviews with accounts, benchmarking clinical outcomes and economic impact to formulate adoption-focused solutions. Manage CRM documentation for all accounts and coordinate cross-functional efforts to optimize patient flow and practice capacity.
Required Qualifications
- Bachelor's degree in Business, Life Sciences, or a related field preferred
- Minimum 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry
- Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization is a plus
- Demonstrated success in customer onboarding, business planning, or strategic account development roles strongly preferred
- Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable
- Training to be completed per the training plan for this position as maintained in the document control system
- The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
- CCOA, COMT, COA, or like certifications are a plus but not required for this position
- Advanced in Microsoft Office Suite
- Word Processing
- Spreadsheet Software
- CRM tools and commercial database solutions
- Must reside in or near Fort Worth, TX and West TX
- Regular local travel is required to support customers and team members throughout the region
Desired Qualifications
- Bachelor's degree in Business, Life Sciences, or a related field preferred
- Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization is a plus
- Demonstrated success in customer onboarding, business planning, or strategic account development roles strongly preferred
- Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable
- CCOA, COMT, COA, or like certifications are a plus but not required for this position
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