Account Manager
$81,000–$106,000 year
On-siteToronto, Ontario, Canada
Job Summary
Build and grow relationships with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations. Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI. Manage projects involving complex work streams and cross-functional collaboration while diving deep into campaign performance data to guide KPI-driven measurement strategies and optimize campaigns for upsell opportunities. Serve as the product expert by educating brands and agencies on Snap's new and existing products, advising on best practices, and providing ongoing technical support for self-service platforms and auction-based tools. This role requires a BS/BA degree and 3+ years of experience in digital media, with a starting pay of $81,000 – $106,000. The team works in an office 4+ days per week under a "default together" policy.
Required Qualifications
- BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
- 3+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance
- 3+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
- Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
- Understanding of advertising performance metrics and ecosystem
- Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
- Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
- Strong communication skills; both written and verbal
- Strong organizational and prioritization skills
- Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
- Ability to manage multiple projects with strong attention to detail
- Ability to work in a fast paced environment and adapt to changes
- Minimum Qualifications: BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
- 3+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance
- 3+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
- Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
- Expect our team members to work in an office 4+ days per week
Desired Qualifications
- Pre-existing relationships with client decision-makers and brand marketers
- Proven track record of delivering on quota and obtaining positive reviews
- A passion for Snapchat as a user and knowledge of our ad products
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