Account Manager, SMB-EMEA
On-siteBengaluru, Karnataka, India
Job Summary
Own existing business quota for G2 Marketing Solutions in the SMB segment by managing the customer book, driving renewals, and identifying upsell opportunities. Collaborate with internal resources and Customer Success Managers to deliver data-driven stories, ensure new customers achieve quick value, and advocate for customer needs with stakeholders. Prospect into existing accounts to identify growth with new products and close business by providing all necessary agreement paperwork. Manage the entire renewal cycle, confirm renewals early, and maintain accurate Salesforce forecasts. Work in EMEA shifts (2:00 PM to 11:00 PM IST) from the Bengaluru office for the first month before transitioning to a hybrid model.
Required Qualifications
- 2–5 years of relevant full-time experience as an Account Manager or, preferably, an Account Executive
- Willingness to work five days a week from the Bengaluru office, aligned with EMEA business hours (2:00 PM to 11:00 PM IST)
- Proven experience selling SaaS or subscription-based solutions
- Strong understanding of marketing fundamentals and how modern marketing teams operate
- Exceptional storytelling and communication skills, with the ability to articulate value clearly and persuasively
- Ability to collaborate strategically with internal stakeholders across teams
- Hands-on experience with Salesforce (SFDC) or similar CRM platforms
- Quick learner with a strong aptitude for data and analytics-driven decision-making
- Highly organized and detail-oriented, with the ability to manage multiple priorities effectively
- Consultative sales mindset, focused on understanding customer needs and delivering tailored solutions
Desired Qualifications
- preferably, an Account Executive
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