Account Manager
Hybrid · Canberra, Australian Capital Territory, Australia
Job Summary
Account Manager in Optus' Sales Division based in Canberra, working with the Department of Home Affairs. Responsibilities include developing and nurturing high-level customer relationships with senior executives, leading strategic conversations to influence revenue and cost management, implementing strategies to achieve billed revenue and new business orders, collaborating with cross-functional teams, maintaining an effective opportunity pipeline, ensuring smooth implementation with internal groups, and cultivating relationships across relevant contacts within the customer account. Key skills include senior-level communication, consultative sales, stakeholder coordination, negotiation, and the ability to manage complex product and service solutions while driving customer satisfaction.
Required Qualifications
- Over five years of experience in a corporate business environment or government departments, particularly in customer service, project management, sales or marketing roles.
- Proven experience in business-to-business relationships in the corporate marketplace, with a consultative engagement style.
- Outstanding interpersonal and relationship-building skills, with the ability to effectively communicate at CIO, CFO, and CEO levels.
- Excellent verbal and written communication abilities, strong presentation skills, and effective listening capabilities.
- Negotiation of high-level sales deals.
- Strong abilities in planning, administration, and coordinating multiple stakeholders.
- Experience driving revenue, profitability, and signing of new business orders.
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