Account Manager
$87,000–$94,000 year
RemoteUnited States
Job Summary
Manage a portfolio of accounts as the primary strategic partner, building long-term relationships to ensure client goals and satisfaction. Collaborate with cross-functional teams including content marketers, PR specialists, and SEOs to deliver high-impact, performance-driven results. Leverage insights across digital channels to drive measurable organic growth, optimize performance, and demonstrate tangible outcomes. Create monthly performance reports calculating growth metrics and track KPIs over time. Prepare and lead biweekly client calls, quarterly business reviews, and annual renewal proposals to present strategy and results to stakeholders up to the C-suite. Identify and secure upsell and cross-sell opportunities within existing accounts to expand engagement and revenue.
Required Qualifications
- 3+ years working in a similar agency role managing SEO, Content Marketing, Digital PR, Affiliate Partnerships, and/or Social Media accounts
- Pristine written and verbal communication skills, with the confidence to present strategy, performance, and recommendations to senior stakeholders
- Skilled at translating client goals into actionable strategies across SEO, Content Marketing, Digital PR, Affiliate Partnerships, and/or Social Media that drive measurable organic growth
- Strong organizational skills and attention to detail, comfortable managing multiple accounts, projects, and deadlines simultaneously
- Comfortable interpreting performance data and translating insights into strategic recommendations, with proficiency in Google Sheets and Data Studio for analysis and reporting
- Adept at spotting upsell and cross-sell opportunities within existing accounts and guiding clients toward solutions that maximize their outcomes
Desired Qualifications
- Fluency in GEO / AI search in terms of LLM visibility and sentiment, as well as organic search metrics
- Hands-on experience with organic and AI-visibility tools like Ahrefs, Peec AI, Google Search Console, Google Analytics, Data Studio
- A track record of using AI to work smarter, preferably with Claude
- Adept with quick first response times to clients (we aim for ~2-hour turnaround during business hours via Slack and email)
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