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Delivery HeroPosted 2 weeks ago

Account Manager Retail Portugal

HybridLisbon, Lisbon, Portugal

Full TimeMid LevelEnterprise

Job Summary

Enhance operational performance metrics and streamline processes for designated Top Retail Partners by fostering enduring partnerships that drive business growth, promotional activities, and retention. Provide strategic counsel leveraging industry insights, data analysis, and specialized knowledge to shape delivery operations, while building relationships through consistent communication, meetings, and business reviews. Translate partner feedback into actionable improvements for product, marketing, and operations, serving as a representative of Glovo's mission and brand values.

Required Qualifications

  • 2-3 years proven experience in high-performance analytical roles such as - consulting, startups or business operations
  • Proficient in data analysis, particularly with GSheets
  • Passionate about delivering exceptional customer experiences
  • Proactive in identifying opportunities
  • Dedicated to nurturing positive, enduring relationships with our partners
  • Excellent communication and interpersonal abilities
  • Adept at articulating recommendations persuasively
  • Influencing stakeholders effectively
  • Skilled in strategizing
  • Proficient at working autonomously to see projects through from inception to completion
  • Meticulous attention to detail
  • Willingness to dive deep into complex issues
  • Persevere through challenges
  • Experience in managing processes at scale
  • Adept at project management
  • Proficiency in English
  • Native fluency in Portuguese
  • An empathetic attitude
  • An inclusive attitude
  • A curious attitude

Desired Qualifications

  • Experience in managing processes at scale and adept at project management

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